Privacy Policy

Protecting your privacy is important to us. We hope this policy will help you understand how we collect, use and safeguard the personal information you provide to us.

By using or accessing our website(s), products, services and applications in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

What kind of information do we collect from you?

When you visit svenjoschkewine.com we collect some basic information about your computer via Google, for example what type of browser and operating system are you using; how long did you stay on our site; what pages did you look at. This helps us to understand how visitors browse our site, so that we can make their shopping experience better.

We also collect personal information that you provide to us (ie. When you check out of our store) such as your name, address, postal code, phone number, etc. We need this information to process payment and ship wine to you.

Our website is intended for visitors aged 18 years and over, and we do not knowingly collect data relating to minors.

How we use your data

By subscribing to any updates, you provide your contact details to receive communications about special offers, promotions, and information about special events from Sven Joschke Wine until such time as you request us to stop.  Should you wish to opt out at any time it’s not a problem, just let us know by phone or email. We will provide you with appropriate contact details every time we contact you.

Sven Joschke Wine may collect and use your personal data:

– to provide goods and services to you;
– to verify your identity;
– with your agreement, to contact you electronically or otherwise about promotional offers and products and services which we think may interest you;
– for customer service and market research purposes – to better understand your needs; and
– where we have a legal right or duty to use or disclose your information.

Sharing of personal information

Sven Joschke Wine will not sell, trade or rent your information to any other companies. Your details remain yours and may be shared with our service partners for the purpose of communicating Sven Joschke Wine offers only, or to third parties who are involved in the process of completing a transaction.

Protecting your information

Any payment information we collect is done so under SSL – a standard internet security measure. Any data that we store about you is kept behind a secure firewall in our database and is not accessible to the public in any way.

Your Rights

You can ask us what data we hold about you at any time, and you have the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you. You can also request to have your personal data deleted.

If you have any questions about viewing or updating the information we have on file about you, or generally about our privacy policy, please contact us at email contact@svenjoschkewine.com

Policy updated April 2020

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